Privacy Policy
Effective Date: 12 May 2025
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website (“Site”). By using our Site, you consent to the practices described in this policy. If you do not agree with our practices, please refrain from using the Site.
​1. Information We Collect
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Personal Data
When you interact with our Site, such as by signing up, contacting us, or using specific features, we may collect personally identifiable information, including:
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Contact Information: Name, email address, postal address, telephone number, etc.
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Account Information: Usernames, passwords, and other details associated with your account.
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Communications: Any information you voluntarily provide when you contact us or participate in surveys, newsletters, or promotions.
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Usage Data
Our servers automatically record information that your browser sends whenever you visit the Site. This may include:
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Log Data: Your IP address, browser type, operating system, referring URLs, pages viewed, date/time stamps, and other similar data.
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Cookies and Tracking Technologies: We use cookies and other technologies to collect and store information to improve your user experience, analyze trends, and administer the Site. You may adjust your browser settings to refuse cookies; however, some parts of the Site may not function as intended without them.
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2. How We Use Your Information
We may use the collected information for various purposes, including:
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Enhancing User Experience: To personalize and improve our Site.
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Site Operations: To operate, maintain, and secure our Site.
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Customer Support: To manage your inquiries and provide assistance.
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Marketing and Communications: With your consent, to send updates, newsletters, marketing materials, and promotional information.
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Legal and Regulatory Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
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3. Disclosure of Your Information
Your personal information is important to us. We will not sell your information to third parties. We might share your information in the following situations:
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Service Providers: With trusted third parties who perform services on our behalf, provided they agree to keep your data confidential and use it only for the purposes specified by us.
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Legal Requirements: If required by law, regulation, or legal process, we may disclose your information.
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Business Transfers: In the event of a merger, acquisition, or change in control of our company, your information might be transferred as part of the transaction—subject to the receiving party’s adherence to this Privacy Policy.
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4. Data Security
We employ administrative, technical, and physical measures to safeguard your personal information against unauthorized access, disclosure, alteration, and destruction. Nonetheless, please be aware that no security measure is completely foolproof, and we cannot guarantee absolute security.
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5. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal data. These could include the right to:
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Access, correct, or update your personal information.
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Request deletion or restrict processing of your information.
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Object to certain processing activities.
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Withdraw consent at any time where applicable.
To exercise your rights, please contact us using the details provided below.
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6. Children’s Privacy
Our Site is not directed toward children under the age of 13, and we do not knowingly collect personal information from such children. If you believe that we have inadvertently collected personal information from a child under 13, please contact us immediately so that we can delete it.
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7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of the document, and the updated policy will be posted on this page. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data processing practices, please contact us at:
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Postal Address: The Haven, Hendrawna Lane, Bolingey, Perranporth, Cornwall, TR6 0DE